Question 1

How does automatic propane delivery work?

Accepted Answer

We track your fuel usage and local weather patterns to estimate when you’ll need a refill—so you never run out of propane. Our automatic delivery service in Upstate NY ensures timely drop-offs without the need to call in every time. Learn more at https://www.longenergy.com/propane-delivery/.

Question 2

What’s the difference between Bioheat® and standard heating oil?

Accepted Answer

Bioheat® is an eco-friendly blend of renewable biodiesel and ultra-low sulfur heating oil. It reduces emissions, improves efficiency, and works seamlessly in your existing heating system. Learn more at https://www.longenergy.com/bioheat/.

Question 3

Do you offer emergency HVAC or generator service?

Accepted Answer

Yes. Long Energy offers 24/7 emergency repair services for heating, cooling, and Generac® whole house generators. Our certified technicians respond quickly to restore comfort and safety to your home. Learn more at https://www.longenergy.com/hvac-service/.

Question 4

How is my fuel budget plan calculated?

Accepted Answer

Your budget is based on past fuel usage, current market prices, and seasonal forecasts. This allows you to spread your heating costs evenly throughout the year—helping avoid large winter bills. Learn more at https://www.longenergy.com/payment-options/.

Question 5

What rebates or financing options are available?

Accepted Answer

We partner with manufacturers and state energy programs to offer rebates, low-interest financing, and seasonal promotions on HVAC and generator installations. Contact us to check current offers. Learn more at https://www.longenergy.com/specials/.

Question 6

Which areas does Long Energy service?

Accepted Answer

We proudly serve Albany, Saratoga, Schenectady, Rensselaer, and surrounding counties in Upstate NY, offering propane, heating oil, HVAC, and generator services. Learn more at https://www.longenergy.com/contact-us/.

Question 7

What should I do if I smell gas from my propane tank?

Accepted Answer

Leave the area immediately and call Long Energy or 911 from a safe location. Do not turn on lights, use electronics, or light matches. Safety is our top priority, and our team is available 24/7 for emergencies. Learn more at https://www.longenergy.com/propane-safety/.

Help & FAQs

Frequently Asked Questions

Send us a message  and we’ll get back to you shortly.

Help & FAQs

Frequently Asked Questions

Send us a message and we’ll get back to you shortly.

Send us a message  and we’ll get back to you shortly.